Emergency First Aid at Work (face2face)

22 reviews

From £99.99

Save around 30% compared to equivalent St John Ambulance or Red Cross Courses!

If you’re looking to get someone qualified as a workplace first aider, this is the course that most businesses choose. At just 1 day in duration, you can gain your certificate in Emergency First Aid at Work. Perfect for all low risk work environments, such as an offices, shop, etc.

This course is 100% classroom based & certified either by an Ofqual regulated Awarding Organisation, or by Chris Garland Training. If you’d prefer to undertake the course as a blended learning course (1/3rd online, 2/3rd classroom) certified either by an Ofqual regulated Awarding Organisation, or by Chris Garland Training, click here.

The choice is yours!

Not sure if this course is right for you? Read our FAQ page.


Emergency First Aid at Work (face2face)

Employers have legal duties towards their colleagues when it comes to first aid. Our Emergency First Aid at Work course, run as a face to face course, provides you with the knowledge & skills required to be a workplace first aider in a low risk environment, such as an office, shop, etc. Gaining this qualification indicates that you can be relied upon, by your employers, to undertake the role of emergency first aider in the workplace, as outlined in the Health & Safety (First Aid) Regulations 1981. This video explains more about the course:


Course syllabus includes:

Note: The Emergency First Aid at Work course syllabus is set by the Health and Safety Executive (see page 36 of this document).

  • Health & Safety legislation with regards to first aid
  • Understanding the role & responsibility of the first-aider, including:
    • managing incidents
    • gathering & using available equipment
    • the importance of preventing cross infection
    • the need for recording incidents and actions
  • First aid kits & their contents
  • How to assess an emergency situation in order to act safely, promptly and effectively
  • Recognising & administering first aid to a casualty who is/has;
    • unresponsive & breathing normally (recovery position)
    • unresponsive & not breathing normally (CPR & use of Defibrillator)
    • the difference between a heart attack and a cardiac arrest
    • choking
    • wounded and bleeding
    • small cuts, grazes and bruises
    • small splinters
    • minor burns and scalds
    • having a seizure
    • suffering medical shock

Emergency first aid at work Certificate:

There are two options available for this course. Ultimately there is no difference in the validity of either, but some people prefer to choose one other the other. You will see the same presentation, be assessed on the same practical skills & to the same degree, but sit different multiple choice exam papers at the end of the course.

  • Certified by Chris Garland Training:
    • This is the default option.
    • PDF format certificates are issued as standard, but paper certificates can be requested as well.
    • Your certificate is valid for 3 years.
  • Certified by the Ofqual Regulated Awarding Organisation:
    • If you’d prefer this option, please select this option when making your booking.
    • PDF format certificates are issued as standard, but paper certificates can be requested as well.
    • Your certificate is valid for 3 years.

Course duration:

  • The HSE state that for the course to be valid, your course must be a minimum of 6 hours in duration. This includes the time allowed for the assessments and exam, but does not include for any coffee breaks.
  • Generally we run these courses from 9.30am until 5pm.


  • Whether certified by Chris Garland Training or the Ofqual Regulated Awarding Organisation that we use, the assessments are the basically the same. Each candidate undertakes a multiple-choice question paper & practical assessment.
  • Multiple-Choice Question paper:
    • You need to score a minimum of 70% correct answers to achieve a pass.
  • Practical observation:
    • You’ll need to demonstrate giving first aid as you would in an emergency situation, such as providing CPR on the floor. You need to score 100% to achieve a pass.

Emergency first aid at work Pre-requisites:

  • You’ll need to be able to demonstrate first aid procedures as you would in a real activity environment. This includes providing CPR to a casualty who is on the floor. So you must be physically capable of doing this to pass the course.
  • We recommend that you have a reasonable understanding of English & maths (e.g. GCSE grade C/Level 2) before undertaking this course. This is not mandatory – please contact us to discuss any reasonable adjustments to accommodate your needs.
  • The course is suitable for anyone over 16 looking to undertake the responsibilities associated with being a nominated first aider. The course can also be undertaken by candidates between 14 & 16 years old, but they shouldn’t be relied upon by employers to be a sole, nominated first aider.


  • All classroom courses have a minimum and maximum number of candidates that we can take on a course.
    • Minimum: We need a minimum of 4 candidates on an open/scheduled course for the course to run. Click here for more details.
    • Maximum: We are limited by the Health & Safety Executive, and (where applicable) by the Awarding Organisation, to a maximum of 12 candidates per instructor.
  • Should you have more than 12 candidates to be trained, please contact us to discuss your training needs.

Geographical coverage:

  • The Emergency first aid at work qualification is available to candidates in England, Wales and Northern Ireland.
  • The qualification can be delivered in other countries however candidates should be aware that the content was developed in accordance with current UK practice, protocols & guidance.


  • Scheduled courses run at our training centre in Knutsford, Cheshire. Visit our Joining Instructions page to read about what you will need to bring/wear, etc.
  • Why not arrange to have a private face to face course run at your workplace? Simply fill in our quote builder tool to request a quotation.

Joining instructions:

Emergency first aid at work Private courses:

  • To arrange a private course for yourself or your colleagues, please fill in our Quote Builder tool.


Emergency First Aid at Work (face2face)

22 reviews for Emergency First Aid at Work (face2face)

Based on 7 reviews
5 star
4 star
3 star
2 star
1 star
  1. Sally B.

    Kept my interest and attention, explained aspects clearly and concisely. Made the learning enjoyable too. Thank you.

    (1) (0)
  2. Michele J.

    Fantastic training day, just what we needed, carried out in a professional way.

    (1) (0)
  3. ChrisGarland

    Recent comments:
    ⭐⭐⭐⭐⭐ – “Brilliant! Excellent instructor & very knowledgeable.”
    ⭐⭐⭐⭐⭐ – “What a great course!”
    ⭐⭐⭐⭐⭐ – “Chris was great a getting relevant information across & kept it fun and interesting. I found the course really interesting, learning new things that I hadn’t learnt on previous courses.”
    ⭐⭐⭐⭐⭐ – “I thoroughly enjoyed it. It was fun an informative.”

    (0) (1)
  4. ChrisGarland

    Recent comments:
    ⭐⭐⭐⭐⭐ – “Good fun & interactive meaning that it was easy to learn & remember.”
    ⭐⭐⭐⭐⭐ – “Informative & important.”

    (0) (0)
  5. ChrisGarland

    Recent comments:
    ⭐⭐⭐⭐⭐ – “A very well delivered course that was very informative and necessary.”
    ⭐⭐⭐⭐⭐ – “Really enjoyed the course. Learnt a lot more than on my previous course run by the FA. Definitely worth attending.”
    ⭐⭐⭐⭐⭐ – “Enough space for all the practical elements with many topic covered in depth. The pace of training was steady with plenty of time spent on all areas of the course. The real life examples really assisted. The course is ideal for first timers in small work environments.”
    ⭐⭐⭐⭐⭐ – “Very helpful indeed!.”
    ⭐⭐⭐⭐⭐ – “The course was very informative being practical & easy to follow and understand. The instructor was very easy going & knowledgable.”

    (0) (0)
  6. Zoe Tomlinson

    We have some really experienced people already, but they learnt lots of new things with Chris.

    (0) (0)
    • ChrisGarland

      Just goes to show that you can never know everything and that’s why I do so much CPD – to be able to give my clients the very best courses available. 🙂
      I look forward to working with you again soon.

  7. Julie Fernihough

    Students commented on how thorough the course was whilst still being interesting and enjoyable

    (0) (0)
    • ChrisGarland

      Thank you for the lovely review Julie.

  8. Claire B.

    Enjoyable course with a knowledgeable and engaging tutor. Would recommend highly and we shall certainly be returning for our refresher courses.

    (0) (0)
    • ChrisGarland

      Thank you Claire. I look forward to seeing you all on your next courses.
      Best regards

  9. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Very informative. Great training, thank you”
    ⭐⭐⭐⭐⭐ – “Very informative”
    ⭐⭐⭐⭐ – “Good course to take to have first aid knowledge”
    ⭐⭐⭐⭐⭐ – “Very informative”
    ⭐⭐⭐⭐⭐ – “A must do course that everyone should do”
    ⭐⭐⭐⭐⭐ – “Excellent. A knowledgeable and friendly trainer, making the course easy to understand”
    ⭐⭐⭐⭐⭐ – “Great”
    ⭐⭐⭐⭐⭐ – “Very informative & used language that was easy to understand”
    ⭐⭐⭐⭐⭐ (No additional comment left)
    ⭐⭐⭐⭐ – “Good!”
    ⭐⭐⭐⭐⭐ – “Excellent course that we we’re very happy with”
    ⭐⭐⭐⭐ (No additional comment left)

    (0) (0)
  10. Ian Frost

    Excellent course for 12 budding first aiders. Very well delivered and was both enjoyable and informative. Perfect for our business requirements, thank you.

    (0) (0)
    • ChrisGarland

      Hi Ian,
      Thanks for your kind review. Having reviews like this really does make the difference. Thank you. I look forward to working with you all again in the near future.
      Best regards

  11. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “I’d encourage everyone to attend this course!”
    ⭐⭐⭐⭐⭐ – “Great delivery, pace, etc. I really enjoyed the course, but I feel that it’s probably a bit more in-depth than we need for 2 hours per week of netball.”
    ⭐⭐⭐⭐⭐ – “A very informative course.”
    ⭐⭐⭐⭐⭐ – “So much better than Red Cross training!”
    ⭐⭐⭐⭐⭐ – “A great refresher. Very helpful and reassuring.”

    (0) (0)
  12. ChrisGarland

    Recent reviews collected directly after the course :
    ⭐⭐⭐⭐⭐ – “Well delivered, informative & keeps your interest while being easy to understand. Chris is an excellent teacher who is extremely knowledgeable & interacts well with participants.”
    ⭐⭐⭐⭐⭐ – “Good in-depth practical and theory. I really enjoyed it.”
    ⭐⭐⭐⭐⭐ – “Interesting and beneficial. I learnt so much in such a short time. Thank you! Although lots of info, all delivered well, with breaks when needed & kept me engaged throughout.”
    ⭐⭐⭐⭐⭐ – “The course was really relevant & useful & delivery was clear with lots of examples of first aid situations. Well organised and delivered and good course materials.”

    (0) (0)
  13. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Chris was a nice, friendly instructor who peppered the training with anecdotes to keep it interesting. I think the balance of lecture style learning, practice & practical assessment was really good.”
    ⭐⭐⭐⭐⭐ – “Well delivered & worth doing”
    ⭐⭐⭐⭐⭐ – “Informative & engaging”
    ⭐⭐⭐⭐⭐ – “Very informative course. Lots of useful information. I learnt new things on this course.”

    (0) (0)
  14. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Great course & very effective. Would make me confident to administer first aid and CPR.”
    ⭐⭐⭐⭐⭐ – “These are super important skills to learn.”
    ⭐⭐⭐⭐⭐ – “Great course.”
    ⭐⭐⭐⭐ – “Considering it’s covid, I’m not sure you coudl do anything to improve the delivery of the course. Lovely instructor [Jayne], adaptive to the group dynamics and was flexible with breaks.”
    ⭐⭐⭐⭐⭐ – “Good”
    ⭐⭐⭐⭐⭐ – [no comments left]
    ⭐⭐⭐⭐⭐ – [no comments left]
    ⭐⭐⭐⭐⭐ – [no comments left]

    (0) (0)
  15. Carol C.

    Ciara found it a great course made very interesting. Many thanks for going the extra mile so Ciara could do her Ofqual exam. Much appreciated.

    (0) (0)
    • ChrisGarland


      Thanks you for your lovely review. I’m glad that Ciara enjoyed the course. She’ll make a great first aider.

      Best regards


  16. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “A very good course. Very detailed. Thank you!”
    ⭐⭐⭐⭐⭐ – “Amazing! Really valuable knowledge and I feel confident in first aid. I thoroughly enjoyed it!”
    ⭐⭐⭐⭐⭐ – “Not sure you could improve this course for a 1 day training. It’s packed in, but very well presented. Hugely valuable, informative, life-saving, interesting. I’ve honestly learnt so much today! Thank you Chris. Fantastic!”
    ⭐⭐⭐⭐⭐ – “It’s a friendly course, ran by an extremely helpful and knowledgable teacher. Awesome.”
    ⭐⭐⭐⭐⭐ – “Very informative. Would recommend.”

    (0) (0)
  17. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Very informative with a good mix of practical and verbal learning.”
    ⭐⭐⭐⭐⭐ – “Good”
    ⭐⭐⭐⭐⭐ – “Very good mix of slide info and hands on.”

    (0) (0)
  18. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Would recommend. Interactive, fun but learnt a lot.”
    ⭐⭐⭐⭐⭐ – “Very informative, which has given me the confidence to perform first aid on a casualty”
    ⭐⭐⭐⭐⭐ – “Informative & interesting”
    ⭐⭐⭐⭐⭐ – “Easy flowing day & informative”
    ⭐⭐⭐⭐⭐ – “A very knowledgable instructor providing high quality information, delivered at a comfortable pace.”

    (0) (0)
  19. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “An informative and useful tool, not just a tick box”

    (0) (0)
  20. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Very engaging course that allowed me to feel confident in my approach to first aid.”
    ⭐⭐⭐⭐⭐ – “Good knowledge, interactive, very good overall”
    ⭐⭐⭐⭐⭐ – “[no comments left]”
    ⭐⭐⭐⭐⭐ – “Really enjoy training, all the simple way, easy to understand & remember”
    ⭐⭐⭐⭐⭐ – “Delivery and personality of trainer FANTASTIC! I enjoyed a lot 🙂 🙂 🙂 ”
    ⭐⭐⭐⭐⭐ – “I really enjoyed the course. I feel I have a knowledge now and will be able to help someone if needed. Impressed by the excessive knowledge Chris has.”
    ⭐⭐⭐⭐⭐ – “Very engaging and informative course. Chris is a great tutor.”
    ⭐⭐⭐⭐⭐ – “Very nice trainer with a lot of knowledge.”
    ⭐⭐⭐⭐⭐ – “[no comments left]”
    ⭐⭐⭐⭐ – “[no comments left]”
    ⭐⭐⭐⭐⭐ – “[no comments left]”

    (0) (0)
  21. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Excellent delivery”
    ⭐⭐⭐⭐⭐ – “Course was great again and I hope that my third time won’t be so far apart”
    ⭐⭐⭐⭐⭐ – “A very knowledgable instructor with all questions answered. Excellent, enjoyable and well paced.”
    ⭐⭐⭐⭐⭐ – “Very good course. Very informative”
    ⭐⭐⭐⭐⭐ – “Great knowledge and examples. Clear and easy to follow.”
    ⭐⭐⭐⭐⭐ – “Course is the right pace and the right content.”

    (0) (0)
  22. ChrisGarland

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Informative, well paced & enjoyable day.”
    ⭐⭐⭐⭐⭐ – “My biggest take-away was learning about choking and CPR.”
    ⭐⭐⭐⭐⭐ – “Excellent. Thank you! My biggest take-away was that I now feel able to help in emergency situations. ”
    ⭐⭐⭐⭐⭐ – “Great course. Great trainer. My biggest take-away was updating my knowledge.”
    ⭐⭐⭐⭐⭐ – “Not intimidating teaching delivered brilliantly.”

    (0) (0)
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Joining instructions

Click here to visit our dedicated joining instruction page.

Emergency First Aid at Work (face2face)

Why choose us?

Here are a few reasons why you should choose Chris Garland Training as your training partner.


• Established 2012
• Trusted and recommended by training providers, nationwide.
• Consistently receiving 5 star reviews from our clients.
• Bespoke courses backed & certified by The CPD Group.
• Courses certified by Ofqual Regulated Awarding Organisations.

Environmentally and socially responsible

• Our charity of the year 2022 is the North West air Ambulance Charity. Part of your course fee will be donated and you can add to this when purchasing your course place.
• Additionally, for every course place booked, we pay for a tree to be planted in some of the worlds most deforested areas and an area of kelp to be planted and managed.
• Our planting partners are Just One Tree. They also run educational programmes for those involved in the planting, thereby sharing and promoting knowledge and ownership of the newly planted forests.
• You can read more about this and our other environmental strategies on our Environmental Responsibility page.

Your safety

• Professionally qualified instructors, with Enhanced DBS Certificates.
• Internal & External Quality Assurance of courses.
• HTTPS Secure website.
PCI DSS compliant payment system.
• Credit/debit card, BACS and Purchase Order payments accepted.

Our clients

• We’re proud to have a nationwide client base, including:
— Multi-National & FTSE100 companies,
— Local Authorities & Wildlife Trusts,
— Universities, Colleges, School Academies & Childcare providers,
— Schools & adult education providers; including Independent, Local Authority, Referral & Secure units,
— Food manufacturers, Restaurants & Chefs,
— Mining, Surveying, Construction & Maintenance companies,
— Sports Clubs; including Golf, Rugby, Netball, Judo, Canoeing, Hiking & Climbing Centres,
— Hospitals, Dentists, Physiotherapists, Podiatrists,
— Tree Surgeons,
— Other training providers,
— And many, many more!

Emergency First Aid at Work (face2face)

Request a quote for a private course booking

We’re more than happy to run a private course for you at either our training centre or at your venue. Simply fill in this form and we’ll get back to you soon;

Some national governing bodies require that course certificates be issued by an Ofqual Regulated Awarding Organisation*. We offer self-certified & Ofqual Accredited courses; the main difference in certification being third party cost. Ofqual Regulated Awarding Organisation certification is currently priced at an additional £12.50pp.

*Some of our courses are bespoke to Chris Garland Training. As such they cannot be certified by an Ofqual Regulated Awarding Organisation. Where this is the case, you will be informed of this in your quotation.

About You:

Venue Choice:


Please note the maximum number candidates per instructor for your course.
If you have more candidates, we can arrange to run an additional course at the same time, or a separate course to be held on a second date.
Where you have more than the maximum number of candidates for one course, please include this in the Additional Information field at the end of the form.

Dates & Times:

If you have a preferred date & time for this course (for example to fit in with staff shift patterns) please let us know.
Please choose the nearest to your required hours.
Where your time requirements don't match the categories exactly, please let us know in the Additional Information at the end of the form.

Additional Information:

Emergency First Aid at Work (face2face)

Future course dates

If you can’t make it to our next scheduled course, fill in this form & we’ll email you as soon as we release new course dates.

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Emergency First Aid at Work (face2face)

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Emergency First Aid at Work (face2face)