FAQ Page – Answers to our most frequently asked questionsOn this page we’ve grouped together the most frequently asked questions (FAQ) that we receive. Hopefully you’ll be able to find the answer to your question here, but if not, there’s a contact form at the bottom of the page which you can use to ask us a question directly. We aim to get back to you within 24 hours, but it’s usually much sooner than that.
- Executive Chef (aka Group Chef) – level 3 food safety or above (usually level 5-6).
- Head Chef (aka Executive Chef, Chef de Cuisine) – Level 3 food safety or above (usually level 4-5).
- Sous Chef (aka Second Chef) – Level 3 food safety or above (usually level 4-5).
- Chef de Partie (aka Station Chef, Line Chef, Line Cook) – Level 3 food safety or above (usually level 4-5).
- Commis Chef – Level 3 food safety or above.
- Kitchen Porter (aka Kitchen Assistant or Kitchenhand) – Level 2 food safety or above.
- Dishwasher (aka Escuelerie) – Level 1 food safety or above.
- Do you just want to learn first aid for your own personal benefit (i.e. not for use at work)? – You could start with our Basic Life Support (Adults & Children) course, but realistically the sky is the limit.
- Do you need a first aid qualification for work? – The most likely courses for you would be the 1 day Emergency First Aid at Work course (ideal for low risk environments such as offices), or the 3 day First Aid at Work course which is more suited to high risk environments (such as where there are higher numbers of staff, the staff are older (& therefore more likely to have serious health problems at work), or where the nature of the work is such that injuries are more likely. Many other factors need to be taken into consideration as well. See “What does my employer have to do on first aid?” below.
- Do you work on Forestry Commission land? – If you’re to be the first aider & undertake any of the Forestry Commissions “core activities” (harvesting, civil engineering, mechanised ground preparation, planting, fencing, pesticides application, forest nursery activities, or similar including whether lone working or as a site supervisor) on “sites remote from medical aid and where limited help will be available”, your should undertake a “+F” course.
Chris Garland Training offer the QNUK Level 3 Award in Emergency First Aid at Work +F (RQF) & QNUK Level 3 Award in Emergency First Aid at Work +F (RQF) qualifications as well as requalification courses. The Forestry Commission state that when you are the designated first aider working on their land, but not undertake any of their “core activities”, you should hold either a valid EFAW or FAW certificate.
- Do you work with children? – In terms of first aid, we’re grouped into three age groups;
- 0-1 years old = Infant
- 1 year-Puberty = Child
- Puberty onwards = Adult
If you work with, or care for either infants or children, you should attend a paediatric first aid course. If you work within an Ofsted registered Early Years Foundation Stage setting (Ofsted registered childminder, Nursery school, Junior school, Pre/After school club, etc.) then you will, depending on whether you are to be included within Staff:Child ratios, need to hold a valid 1 day Emergency Paediatric First Aid (EPFA) certificate, or a valid 2 day Paediatric First Aid (PFA) certificate. Chris Garland Training offer both of these qualifications with blended learning courses also available.
Further details of these requirements can be found within the Department for Education’s “Statutory framework for the early years foundations stage” document which came into force in April 2017.
Don’t forget that the Health and Safety (First Aid) Regulations 1981 place a general duty on employers to “provide or ensure that there are provided such equipment and facilities as are adequate and appropriate in the circumstances for enabling first-aid to be rendered to his employees if they are injured or become ill at work”. Self-employed people are also covered by the Regulations and are required to provide adequate and appropriate equipment so that they can render first aid to themselves if they are injured at work.
- Chris Garland Training are First Aid experts and we are regularly audited & approved by our affiliated Ofqual regulated Awarding Organisations.
- Our highly experienced and proficient trainers use their first aid skills on a regular basis in the real world as well as the classroom.
- We insist upon our trainers undertaking significantly more CPD training than we are required to undertake by our Ofqual regulated Awarding Organisations.
- We teach you the full recommended course syllabus while others don’t.
- Our courses are extremely practical and held in small groups so that everyone can receive individual attention to ensure you feel confident coping with a medical emergency.
- We have ample manikins and practical resources available, so you won’t be waiting around for others to finish.
- All our courses comply with the very latest UK Resuscitation Council Guidelines.
- We are also able to offer online and blended learning courses as well as face-to-face courses both at our training centres and at your own venue.
Qualifications Network UK (QNUK) & Training Qualifications UK (TQUK) are Awarding Organisations (AO’s) regulated by Ofqual who have written courses to match the requirements set by Ofqual. In effect Ofqual set the syllabus and the AO’s create a course to match the Ofqual syllabus. The individual AO’s own their own courses which are then offered by those training centres who are affiliated by the AO’s.
Naturally, Ofqual keep a keen eye on the AO’s, and in turn the AO’s keep a keen eye on their affiliated training centres, undertaking regular External Quality Assessments of courses along with unannounced spot checks of paperwork. In short, you can rest assured that when you train with Chris Garland Training you’re getting the best training around.
Employers need to arrange retraining before certificates expire. If the first-aider does not retrain or requalify before the expiry date on their current certificate they are no longer considered competent to act as a first-aider in the workplace.
They can requalify at any time after the expiry date by undertaking the two-day requalification course which lasts two days and covers the same content as the initial FAW course. However, it may be prudent to complete the three-day FAW course, especially where a considerable period (in excess of one month) has elapsed since the FAW certificate expired. It is for the employer to decide the most appropriate training course to requalify the first-aider. An EFAW requalification course should be of the same duration and content as the initial EFAW course.
This is a sensible number and we try to maintain this for our bespoke courses as well. We also have minimum numbers for each course, below which it would not be feasible to run a course. Generally there is a minimum requirement for 4 learners per course.
Please don’t wear dresses, mini skirts, leggings that go see-through when stretched, baggy blouses, etc, as this may embarrass you and the instructor. Please also bring your own lunch and snacks.
For courses with an outdoor element please wear/bring with you:
- ‘Walking’/’combat’ trousers, not shorts or ’Cut-offs’ or Denim (it stays wet for ages and will make you cold).
- Suitable footwear; waterproof walking shoes/boots, military or Dr Marten type boots are ideal, but Wellies in wet weather and trainers in dry weather will suffice. Please don’t wear open-toed or soft shoes such as flip-flops, ballet pumps, sandals, ‘Crocs’ or Ugg Boots.
- a waterproof coat and ideally also waterproof trousers.
- insect repellent.
- something waterproof to keep your kit in (e.g. a rucksack lined with a bin bag).
- Antibacterial wipes/gel.
- A 1 litre water bottle.
The online courses are compatible with all computers and mobile devices and allow you to stop and start as often as you like. The course is interactive consisting of videos, step-by-step instructions, diagrams, flow charts and much more. On the practical course we will cover the full Ofsted syllabus and your trainer will have adult, child and baby manikins available to use.
- the date, time and place of the incident.
- the name and job of the injured or ill person
- details of the injury/illness and what first aid was given
- details about what happened to the person immediately afterwards (e.g. went back to work, went home, went to hospital).
- the name and signature of the first-aider or person dealing with the incident.
- completed a first-aid needs assessment.
- ensured that there is either an appointed person to take charge of first-aid arrangements or, if necessary, there are appropriate numbers of suitably trained first-aiders.
- ensured there are adequate facilities and a suitable stocked first-aid box.
- provided you with information about the first-aid arrangements.
- those who travel long distances or are continuously mobile should carry a personal first-aid box.
- employees should be issued with personal communicators/mobile phones.
The HSE state “It is recommended that tablets and medicines should not be kept in the first-aid box.” They don’t say that you can’t so it’s reasonable to be pragmatic about this when factors such as weight, space & time affect the storage of equipment.
Some workers carry their own medication that has been prescribed by their doctor (e.g. an inhaler for asthma). If an individual needs to take their own prescribed medication, the first-aider’s role is generally limited to helping them to do so and contacting the emergency services as appropriate.
However, this does not apply to the administration of prescription only medication specified in Schedule 19 of the Medicines Regulations 2012, where this is for the purpose of saving life in an emergency; for example Adrenaline 1:1000 up to 1 mg for intramuscular use in anaphylaxis. Where a first aid needs assessment identifies that Schedule 19 medication may be required to be administered in an emergency, the employer should consider providing workplace first aiders with additional training in their use.
Not found the answer to your question?
If we’ve not answered your question above, please feel free to contact us using the form below and we’ll do our best to answer you within 24 hours.