CPD-approved online performance management training for managers and team leaders. Covers goal-setting, motivation techniques, performance reviews, managing underperformance and building a high-performing team

At A Glance: This CPD-approved online course teaches managers how to set clear goals, motivate teams, and handle underperformance constructively.

Format: Fully online, self-paced digital modules with around fifty-five minutes of core video instruction.
Duration: Takes most team leaders two to three hours to complete around daily operational tasks.
Syllabus: Covers strategic target setting, employee motivation psychology, constructive feedback frameworks, and documentation safety.
Testing: Evaluated using short modular progress checks and a final multiple-choice online exam.

Poor leadership creates resentment and high staff turnover. However, effective management creates conditions where employees truly thrive. Therefore, our platform simplifies upgrading your leadership capabilities. Consequently, our support systems activate new course access from 9:00am daily to onboard your supervisors immediately.

Want to build a high-performing team? Enrol online today to support your workplace goals.

£29.99

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Principles of Performance Management | Online Course

Managing performance is not about monitoring your staff constantly. Instead, it involves creating the right conditions for people to succeed. Good leadership drives organisational targets through clear communication and support. Poor management creates anxiety, resentment, and unwanted staff turnover. This course provides practical tools to inspire your team fairly.

Strong management relies heavily on clear workplace interactions. For instance, pair this learning with our online Principles of Effective Communication course. Furthermore, exceptional leaders must support staff well-being. Therefore, consider booking our face-to-face Mental Health at Work course to protect your workforce completely.

What You Will Learn

Our video-led curriculum breaks performance development into clear, actionable steps. Specifically, managers will study these core leadership subjects:

True Performance: Understanding the difference between managing real employee progress and simply monitoring basic compliance.
Strategic Alignment: Moving from broad corporate strategy to practical targets that individuals can act on.
Individual Goals: Learning the exact characteristics of goals that motivate staff instead of overwhelming them.
Motivation Psychology: Analysing what drives daily workplace performance and how supervisors influence worker morale.
Helpful Feedback: Delivering frequent, specific feedback in a way that staff receive as genuinely supportive.
Structured Reviews: Conducting formal performance appraisals that move projects forward rather than just recording past mistakes.
Rewards Systems: Evaluating monetary and non-monetary recognition styles to see why appreciation matters most.
Managing Underperformance: Distinguishing clearly between skill capability issues and direct conduct problems fairly.
Difficult Conversations: Preparing, structuring, and executing tough conversations with confidence and absolute clarity.
Documentation: Recording workplace interactions correctly to protect both individual employees and the wider organisation.

Course Details and Testing

We deliver this management programme through an intuitive, mobile-friendly platform.

Duration: Requires roughly two to three hours of self-paced digital study to complete.
Daily Support: Our customer helpdesk and student onboarding teams open at 9:00am every morning.
Testing Rules: Assessed via quick modular checkpoints and a final multiple-choice exam online.
Pass Mark: Students must achieve a minimum seventy percent score in each module to graduate.
Certification: Instantly download your certified Chris Garland Training CPD PDF certificate upon completion.

Prerequisites and Joining Instructions

This leadership course welcomes any manager or team leader across the UK. We recommend a baseline level of GCSE English and maths literacy. However, this is not a mandatory barrier. Please contact us directly if you need reasonable learning adjustments before purchasing.

We send your learning credentials via email shortly after checkout. Please read our Joining Instructions page to set up your profile. Our corporate courses align perfectly with national Social Value & Sustainability models. You can buy individual seats or secure bundles for entire management teams.

If you prefer a private group course, fill out our Corporate Quotations Form today.

Related Training and Compliance Guides

We maintain various business essential courses and multi-sector guide pages to support your team development.

Communication Skills: Upgrade team interaction tools by exploring our online Principles of Effective Communication course.
Mental Welfare: Train supervisors to handle operational stress by reviewing our Mental Health at Work course.
Onboarding Rules: Review your digital platform configuration settings on our Joining Instructions page.
Green Business: Learn about our environmental commitments by exploring our Social Value & Sustainability hub.
Bespoke Pricing: Calculate custom private group training budgets using our interactive Corporate Quotations Form.
General Queries: Find answers to common platform and testing questions on our FAQ page.

The Principles of Performance Management | E-Learning

Group Training & Corporate Enquiries

Do you need to train your team or purchase bulk licences? We provide flexible corporate options across our entire course catalogue to suit your organisation's schedule and budget.

Classroom & Blended Courses: Our expert instructors can travel directly to your venue to deliver private group training. Alternatively, we can host your team at our dedicated training centre in Knutsford. This is the most cost-effective route for group compliance.
Online E-Learning Courses: We offer volume tier discounts for corporate clients purchasing multiple training seats. Our team handles the enrolment setup on our end to get your candidates registered quickly and seamlessly.

To arrange a private group session, discuss international travel logistics, or request a custom price breakdown for bulk e-learning licences, please visit our dedicated Corporate & Bespoke Training Quotations page.

What Happens After You Book?

We make the onboarding process completely frictionless. This allows you or your team to focus entirely on your training:

Instant Email Confirmation: The moment you complete your booking, our system automatically delivers your order confirmation and receipt straight to your inbox.
For Online & Blended Learning Elements: Following your order confirmation, our team will validate your booking and issue your unique access keys. We release these digital platform login details as quickly as possible during normal working hours. Once received, you can log in on any device and study entirely at your own pace.
For Classroom & Practical Sessions: Most face-to-face courses begin promptly at 09:00am. We recommend arriving 15 minutes early to settle in. Please check your specific course description page for exact daytime run timings.
All-Inclusive Transparent Pricing: The price you see covers your registration fees, official course textbooks (where applicable), examination materials, and final certificate processing. We never charge hidden additions.

Please visit our comprehensive Joining Instructions page to review specific venue directions, local parking options, and clothing recommendations for practical modules.

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Get Notified of Upcoming Course Schedules

Course availability depends entirely on your chosen delivery method:

Online E-Learning Courses: You do not need to choose a date. Following checkout, our team will validate your booking and issue your access keys as quickly as possible during working hours. You can then begin learning immediately.
Classroom & Blended Courses: We regularly release new open-course dates throughout the month across our training centres. To view currently active schedules, simply scroll back to the top of this page and click the green "Choose an option" dropdown menu.

If our published diary dates do not match your setting's availability, don't worry. Drop your details into the contact form below. Our team will automatically notify you the moment our next block of course schedules goes live.

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Why Choose Chris Garland Training?

Chris Garland Training is a multi-award-winning, ethical training provider. We operate on the principle of Honest Stewardship. We do not treat safety compliance as a corporate checkbox exercise. Instead, we view it as a vital investment in protecting human lives.

Accreditation & Authority

Established Quality: We deliver expert safety training with a consistent 5-star rating from thousands of corporate and private clients.
Certified Excellence: Our courses carry full backing and certification from Chris Garland Training alongside Ofqual Regulated Awarding Organisations. They meet all Health & Safety Executive (HSE) and Ofsted standards.
Expert Instructors: Professionally qualified instructors deliver every session. They hold enhanced DBS certificates and undergo rigorous quality assurance monitoring.

Environmentally & Socially Responsible

Your booking actively advances global sustainability and supports critical humanitarian networks through our certified eco-partnerships:

Global Reforestation: Every course place you book funds native tree planting across heavily deforested areas with JUST ONE Tree.
Charity Support: We proudly co-fund the life-saving aviation networks of the North West Air Ambulance Charity.
Ocean Cleanup: Your training helps purchase beach clean kits through our active association with Surfers Against Sewage.