The Principles of Performance Management | E-Learning

The Principles of Performance Management | E-Learning

Managing performance is not about monitoring people. It is about creating the conditions in which they do their best work.

Performance management involves the achievement of organisational targets through the effective leadership of people and the environments in which they work. Done well, it is energising rather than threatening, and produces results that neither the manager nor the individual could achieve through good intentions alone. Done poorly, it creates anxiety, resentment and ultimately the loss of the very people an organisation most needs to keep.

This CPD-approved online course equips managers and team leaders with the practical knowledge to implement performance management in a way that motivates rather than demoralises. It covers how to set goals that are meaningful at both organisational and individual level, how to have honest performance conversations, how to recognise and reward contribution, and how to manage underperformance fairly and constructively.

What You Will Learn

• What performance management means, and the difference between managing performance and monitoring compliance
• Setting organisational and team goals: how to move from strategy to targets that individuals can act on
• Individual goal-setting: the characteristics of goals that motivate rather than overwhelm
• The psychology of motivation: what drives performance, what undermines it, and how managers influence both
• Feedback: how to give it frequently, specifically and in a way that is received as helpful rather than critical
• Performance reviews: how to structure and conduct a review that moves things forward rather than simply recording the past
• Recognising and rewarding performance: monetary and non-monetary approaches, and why the latter often matter more
• Managing underperformance: distinguishing between capability and conduct issues, and how to approach each fairly
• Handling difficult performance conversations: preparation, structure and follow-through
• Documentation: what to record, why, and how to do so in a way that protects both the individual and the organisation

Course Details

Certificate in Principles of Performance Management:

• PDF format certificates are issued as standard, as soon as you complete the course.

Course duration:

• The Principles of Performance Management course includes around 55 minutes of video lead learning.

Test:

• This Principles of Performance Management course is tested online & you’ll need to gain a minimum of 70% in each of the modules to pass.
• You will undertake a multiple choice exam at the end of the course with short tests throughout to help cement your learning.

Pre-requisites:

• We recommend that you have a reasonable understanding of English & maths (e.g. GCSE grade D/Level 1) before undertaking this course.

Candidates:

• Purchase a place for yourself, or purchase a bundle for your colleagues.

Geographical coverage:

• The Principles of Performance Management course is available to candidates in the UK.
• The course can be delivered in other countries however candidates should be aware that the content was developed in accordance with current UK practice, protocols & guidance.

Venue:

• The Principles of Performance Management course can be run on any electronic device. We recommend that a laptop/desktop is used to ensure that you can see the screen clearly.

Joining instructions:

• Shortly after you purchase your place on the course, we will email you your login details for the course.
• Visit this page to read the course joining instructions including everything you need to know about our e-learning courses.

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