Online course covering the foundations of positive employee relations: communication, conflict prevention, performance management and building a healthy workplace culture. CPD approved

At A Glance: Build a high-performing workplace culture with our CPD-approved Developing Good Employee Relations online course.

Format: Fully online, self-paced interactive e-learning modules.
Duration: Takes 1 to 2 hours with 45 minutes of video learning.
Approvals: Fully Continuing Professional Development (CPD) approved.
Certificate: Instant digital PDF download issued upon completion.

Healthy employee relations drive productivity while reducing costly staff turnover. Therefore, this course equips leaders with vital conflict prevention tools.

Are you looking to upskill your management team? You can purchase single places or buy corporate bundles online today.

£29.99

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Developing Good Employee Relations | E-Learning Course

Employee relations dictate how an organisation interacts with its workforce. However, this is not a soft operational metric. Poor relationships link directly to high absence rates and staff turnover. Therefore, healthy workplaces spend less time managing internal conflicts.

This online course equips team leaders and HR professionals with essential communication skills. Specifically, you will learn to spot early warning signs of team friction. This proactive approach stops grievances from escalating. As a result, your company builds real long-term progress.

What You Will Learn

The interactive curriculum balances essential employment legislation with practical human resource skills. For instance, the training modules cover these main areas:

Foundations and Legal Rules

Operational Value: Exploring why positive workforce relationships matter operationally, legally, and ethically.
Psychological Contract: Managing the unwritten employee expectations that shape workplace loyalty.
Key Legislation: Navigating the Employment Rights Act 1996 and the Equality Act 2010 framework.

Communication and Leadership Tools

Active Listening: Understanding how communication failures trigger most workplace conflicts.
Feedback Frameworks: Giving constructive feedback that builds trust rather than defensiveness.
Difficult Conversations: Preparing, structuring, and executing challenging conversations confidently.
Transparency Limits: Finding the perfect balance between corporate transparency and oversharing.

Conflict Prevention and Resolution

Early Warning Signs: Spotting team friction and individual worker disengagement early.
Informal Resolution: Knowing when and how to resolve disputes without formal paperwork.
Formal Frameworks: Navigating disciplinary procedures, mediation steps, and the ACAS code.
Performance Tracking: Balancing supportive development goals with necessary disciplinary actions.

Workplace Culture Drivers

Setting Tone: Exploring how leaders directly establish the daily cultural tone.
Team Performance: Leveraging diversity and inclusion to maximize overall group output.
Psychological Safety: Creating a secure workspace where employees feel safe speaking up.
Worker Wellbeing: Pinpointing the recognition rewards that matter most to staff.

Testing and Assessment Standards

We verify your professional understanding through straightforward digital checks. Progress quizzes feature throughout the modules to lock in learning. Finally, the course ends with a final multiple-choice exam. You must score at least 70% in each section to pass.

Prerequisites and Technical Details

This management track features an open framework with no formal entry rules. However, we recommend a basic understanding of English and maths before starting. A GCSE baseline helps candidates navigate the course materials easily.

You can run the digital platform on any electronic device. Therefore, we recommend using a laptop or desktop computer. A clear screen ensures you can review employment frameworks perfectly.

Your secure login details arrive via email shortly after purchase. Next, please read our Course Joining Instructions to prepare.

Group Training & Corporate Enquiries

Do you need to train your team or purchase bulk licences? We provide flexible corporate options across our entire course catalogue to suit your organisation’s schedule and budget.

Classroom & Blended Courses: Our expert instructors can travel directly to your venue to deliver private group training. Alternatively, we can host your team at our dedicated training centre in Knutsford. This is the most cost-effective route for group compliance.
Online E-Learning Courses: We offer volume tier discounts for corporate clients purchasing multiple training seats. Our team handles the enrolment setup on our end to get your candidates registered quickly and seamlessly.

To arrange a private group session, discuss international travel logistics, or request a custom price breakdown for bulk e-learning licences, please visit our dedicated Corporate & Bespoke Training Quotations page.

Developing Good Employee Relations | E-learning

What Happens After You Book?

We make the onboarding process completely frictionless. This allows you or your team to focus entirely on your training:

Instant Email Confirmation: The moment you complete your booking, our system automatically delivers your order confirmation and receipt straight to your inbox.
For Online & Blended Learning Elements: Following your order confirmation, our team will validate your booking and issue your unique access keys. We release these digital platform login details as quickly as possible during normal working hours. Once received, you can log in on any device and study entirely at your own pace.
For Classroom & Practical Sessions: Most face-to-face courses begin promptly at 09:00am. We recommend arriving 15 minutes early to settle in. Please check your specific course description page for exact daytime run timings.
All-Inclusive Transparent Pricing: The price you see covers your registration fees, official course textbooks (where applicable), examination materials, and final certificate processing. We never charge hidden additions.

Please visit our comprehensive Joining Instructions page to review specific venue directions, local parking options, and clothing recommendations for practical modules.

Developing Good Employee Relations | E-learning

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Get Notified of Upcoming Course Schedules

Course availability depends entirely on your chosen delivery method:

Online E-Learning Courses: You do not need to choose a date. Following checkout, our team will validate your booking and issue your access keys as quickly as possible during working hours. You can then begin learning immediately.
Classroom & Blended Courses: We regularly release new open-course dates throughout the month across our training centres. To view currently active schedules, simply scroll back to the top of this page and click the green “Choose an option” dropdown menu.

If our published diary dates do not match your setting’s availability, don’t worry. Drop your details into the contact form below. Our team will automatically notify you the moment our next block of course schedules goes live.

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Developing Good Employee Relations | E-learning

Why Choose Chris Garland Training?

Chris Garland Training is a multi-award-winning, ethical training provider. We operate on the principle of Honest Stewardship. We do not treat safety compliance as a corporate checkbox exercise. Instead, we view it as a vital investment in protecting human lives.

Accreditation & Authority

Established Quality: We deliver expert safety training with a consistent 5-star rating from thousands of corporate and private clients.
Certified Excellence: Our courses carry full backing and certification from Chris Garland Training alongside Ofqual Regulated Awarding Organisations. They meet all Health & Safety Executive (HSE) and Ofsted standards.
Expert Instructors: Professionally qualified instructors deliver every session. They hold enhanced DBS certificates and undergo rigorous quality assurance monitoring.

Environmentally & Socially Responsible

Your booking actively advances global sustainability and supports critical humanitarian networks through our certified eco-partnerships:

Global Reforestation: Every course place you book funds native tree planting across heavily deforested areas with JUST ONE Tree.
Charity Support: We proudly co-fund the life-saving aviation networks of the North West Air Ambulance Charity.
Ocean Cleanup: Your training helps purchase beach clean kits through our active association with Surfers Against Sewage.

Developing Good Employee Relations | E-learning