CPD-approved online course on handling information in health and social care. Covers confidentiality, 'need to know', consent, data protection and building trust with service users.

At A Glance: Master data compliance and secure client trust with our CPD-approved Handling Information in a Care Setting online course.

Format: Fully online, self-paced interactive e-learning modules.
Duration: Takes 1 to 2 hours total, with 20 minutes of video.
Compliance: Aligns perfectly with UK GDPR and Data Protection Act 2018 rules.
Certificate: Instant digital PDF download issued upon completion.

Professional care relationships depend completely on mutual trust. Therefore, handling personal files securely is not optional. This course guides workers through vital daily data protection decisions.

Are you training your care team? You can buy single places or purchase corporate bundles online today.

£29.99

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We train to protect lives and the planet. Every booking plants trees with Just ONE Tree, cleans coastlines with Surfers Against Sewage, and powers life-saving North West Air Ambulance flights.

Handling Information in a Care Setting | E-Learning Course

Care relationships depend completely on professional trust. Therefore, service users must feel confident that their personal details remain secure. Honest communication occurs when individuals feel respected. However, accidental confidentiality breaches can damage these vital relationships severely.

This CPD-approved online course offers a clear introduction to data management. Specifically, you will explore active UK data rules. These frameworks impact your daily workplace logging and record-sharing habits. As a result, you can make safe, informed choices on shift.

What You Will Learn

The interactive curriculum balances legal compliance metrics with practical caregiving routines. For instance, the scannable training sections cover these core topics:

Core Definitions: Understanding confidentiality, consent, need to know, data controllers, and data processors.
Legal Frameworks: Navigating your exact legal duties under UK GDPR and the Data Protection Act 2018.
Need to Know: Learning how to decide if sharing files with care colleagues is appropriate.
Consent Metrics: Discovering how to obtain consent and managing situations when it cannot be given.
Sharing Information: Identifying specific emergency or safeguarding situations where you must share information without consent.
Data Security: Storing, transferring, and disposing of sensitive personal records safely.
Handling Requests: Responding professionally to information requests from families, authorities, and external organisations.

Testing and Assessment Standards

We verify your professional understanding through straightforward digital checks. Short tests feature throughout the modules to lock in knowledge. Finally, the course ends with a final multiple-choice exam paper. You must score a minimum of 70% in each module to pass successfully.

Prerequisites and Technical Details

This online training resource features an open framework with no formal entry rules. However, we recommend a basic understanding of English and maths before starting. A GCSE baseline helps candidates follow the notes easily.

You can run the digital platform on any modern electronic device. Therefore, we recommend using a laptop or desktop computer. A clear screen ensures you can review record-keeping layouts perfectly. Your unique portal login details arrive via email shortly after purchase. Next, please read our Course Joining Instructions to prepare.

Group Training & Corporate Enquiries

Do you need to train your team or purchase bulk licences? We provide flexible corporate options across our entire course catalogue to suit your organisation’s schedule and budget.

Classroom & Blended Courses: Our expert instructors can travel directly to your venue to deliver private group training. Alternatively, we can host your team at our dedicated training centre in Knutsford. This is the most cost-effective route for group compliance.
Online E-Learning Courses: We offer volume tier discounts for corporate clients purchasing multiple training seats. Our team handles the enrolment setup on our end to get your candidates registered quickly and seamlessly.

To arrange a private group session, discuss international travel logistics, or request a custom price breakdown for bulk e-learning licences, please visit our dedicated Corporate & Bespoke Training Quotations page.

Handling Information in a Care Setting | E-Learning

What Happens After You Book?

We make the onboarding process completely frictionless. This allows you or your team to focus entirely on your training:

Instant Email Confirmation: The moment you complete your booking, our system automatically delivers your order confirmation and receipt straight to your inbox.
For Online & Blended Learning Elements: Following your order confirmation, our team will validate your booking and issue your unique access keys. We release these digital platform login details as quickly as possible during normal working hours. Once received, you can log in on any device and study entirely at your own pace.
For Classroom & Practical Sessions: Most face-to-face courses begin promptly at 09:00am. We recommend arriving 15 minutes early to settle in. Please check your specific course description page for exact daytime run timings.
All-Inclusive Transparent Pricing: The price you see covers your registration fees, official course textbooks (where applicable), examination materials, and final certificate processing. We never charge hidden additions.

Please visit our comprehensive Joining Instructions page to review specific venue directions, local parking options, and clothing recommendations for practical modules.

Handling Information in a Care Setting | E-Learning

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Get Notified of Upcoming Course Schedules

Course availability depends entirely on your chosen delivery method:

Online E-Learning Courses: You do not need to choose a date. Following checkout, our team will validate your booking and issue your access keys as quickly as possible during working hours. You can then begin learning immediately.
Classroom & Blended Courses: We regularly release new open-course dates throughout the month across our training centres. To view currently active schedules, simply scroll back to the top of this page and click the green “Choose an option” dropdown menu.

If our published diary dates do not match your setting’s availability, don’t worry. Drop your details into the contact form below. Our team will automatically notify you the moment our next block of course schedules goes live.

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Handling Information in a Care Setting | E-Learning

Why Choose Chris Garland Training?

Chris Garland Training is a multi-award-winning, ethical training provider. We operate on the principle of Honest Stewardship. We do not treat safety compliance as a corporate checkbox exercise. Instead, we view it as a vital investment in protecting human lives.

Accreditation & Authority

Established Quality: We deliver expert safety training with a consistent 5-star rating from thousands of corporate and private clients.
Certified Excellence: Our courses carry full backing and certification from Chris Garland Training alongside Ofqual Regulated Awarding Organisations. They meet all Health & Safety Executive (HSE) and Ofsted standards.
Expert Instructors: Professionally qualified instructors deliver every session. They hold enhanced DBS certificates and undergo rigorous quality assurance monitoring.

Environmentally & Socially Responsible

Your booking actively advances global sustainability and supports critical humanitarian networks through our certified eco-partnerships:

Global Reforestation: Every course place you book funds native tree planting across heavily deforested areas with JUST ONE Tree.
Charity Support: We proudly co-fund the life-saving aviation networks of the North West Air Ambulance Charity.
Ocean Cleanup: Your training helps purchase beach clean kits through our active association with Surfers Against Sewage.

Handling Information in a Care Setting | E-Learning