At A Glance:
Chris Garland Training complies with UK GDPR and is registered with the ICO (Z3457831). This policy explains what personal data we collect, why we use it, how long we keep it, your rights, and how we use cookies.
Privacy and Cookie Policy
Last review: August 2026
This policy explains how Forest Skills Ltd trading as Chris Garland Training (“we”, “us”, “our”) collects, uses and protects personal data, and how we use cookies on this website. We comply with the UK GDPR and the Data Protection Act 2018 (as amended by the Data (Use and Access) Act 2025).
We are registered with the Information Commissioner’s Office. Our registration number is Z3457831.
Who we are
Forest Skills Ltd is a limited company registered in England under company number 08013341. Our registered address is 40 Fir Tree Avenue, Knutsford, Cheshire. The Director, Chris Garland, is responsible for data protection.
What data we collect
We may collect and process the following information:
- Identity and contact details (name, email, phone, address)
- Course booking, attendance and assessment information
- Payment information (handled by our payment providers; we do not store full card details)
- Technical data such as IP address, browser type and device information when you use our website
- Health or other special category data only where needed for reasonable adjustments, and only with appropriate safeguards
Why we use your data
We process personal data so that we can:
- Deliver courses and issue certificates
- Manage bookings, payments and enquiries
- Comply with legal and Awarding Organisation requirements
- Improve our website and services
- Send essential service communications
We rely on one or more of the following lawful bases: contract, legal obligation, legitimate interests, or consent (for example for non-essential cookies or marketing).
Who we share data with
We share personal data only where necessary. This includes:
- Awarding Organisations (for example QNUK) so that certificates can be issued
- Payment providers and IT service providers who process data on our behalf
- Professional advisers and, where required, regulators or law enforcement
We do not sell personal data.
How long we keep data
We keep personal data only for as long as we need it for the purpose it was collected, or for as long as the law or our Awarding Organisations require (for example certificate records). When we no longer need it, we delete or anonymise it securely.
Your rights
You have the right to access your personal data, have it corrected, request erasure or restriction in certain circumstances, object to processing, and (where applicable) request data portability. You also have the right to make a data-protection complaint. We will acknowledge complaints within 30 days.
To exercise any of these rights, please contact us at [email protected]. We will need to verify your identity before we release personal data. We respond to subject access requests within one month of verification.
If you remain dissatisfied, you can contact the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Cookies
We use cookies and similar technologies to make our website work, to understand how it is used, and (with your consent) for analytics or marketing. Essential cookies are required for the site to function. We only set non-essential cookies if you accept them via our cookie control tool.
You can change or withdraw your cookie consent at any time by using the cookie settings on our site, or by adjusting your browser settings.
Security
We use appropriate technical and organisational measures to protect personal data. This includes encryption in transit (SSL/TLS) and access controls. Payment card data is handled by PCI-DSS compliant providers.
Children
Our website and services are not directed at children. We do not knowingly market to children.
Changes to this policy
We may update this policy from time to time. The version published on this page is the current version. Please check back periodically.