Evacuation Chair Training | Operator Course | Nationwide Private Delivery
Because installing the chair is not the same as being ready to use it.
When your building installed evacuation chairs, it fulfilled one part of its legal obligation to protect everyone — including those who cannot use stairs independently — in an emergency. The other part is ensuring that designated operators are trained to use them safely and confidently.
The Provision and Use of Work Equipment Regulations 1998 (PUWER) requires that anyone operating work equipment — including evacuation chairs — is adequately trained. UK Government guidance goes further, specifying that evacuation chair training must cover three distinct areas: disability awareness, evacuation etiquette, and moving, lifting, and handling techniques. Many courses do not cover all three. Ours does.
An untrained evacuation chair operator is not just non-compliant — they are a safety risk to the person they are trying to help, to themselves, and to others trying to evacuate around them. Training must be taken seriously.
What You Will Learn
- The legal framework: PUWER 1998, the Regulatory Reform (Fire Safety) Order 2005, and your employer’s PEEP obligations under the Equality Act 2010
- Understanding vulnerability and the diverse range of conditions that may affect evacuation — including mobility impairment, visual or hearing impairment, cognitive impairment, pregnancy, and temporary injury
- Disability awareness in an emergency context: communication, dignity, and reassurance
- Evacuation etiquette: maintaining calm, giving clear instructions, and managing fear
- Manual handling principles for evacuation chair operation: safe technique, operator protection, and passenger safety
- Pre-use inspection: what to check before every emergency, not just after the service visit
- Hands-on practice with evacuation chair models — including common types likely to be found in your building type
Course Details
| Duration | Half day (9am–approx. 3pm including breaks) |
| Format | Face-to-face. Private on-site delivery strongly preferred. |
| Group size | Minimum 4 / Maximum 12 per instructor |
| Certificate | Issued by Chris Garland Training; PDF as standard. Annual refresher recommended; full requalification every 3 years. |
| Assessment | Practical observation |
| Venue | Delivered at your premises nationwide. Scheduled dates also available at our Knutsford training centre. |
Why On-Site Delivery Is Strongly Recommended
Evacuation chairs work differently on different staircases. A shallow-tread staircase in an office building requires different technique from a steep, narrow service staircase in a listed building. Training your operators on your own equipment, on your own stairs, in the environment they will actually use in an emergency, produces measurably better preparedness than attending a generic course elsewhere.
For private course bookings at your premises, we bring the equipment. Where you have your own evacuation chairs on-site, we use those too — ensuring your operators are trained on exactly what they will reach for when the alarm sounds.
Request a private course quote →
Note:
The Medical Devices Directive (93/42/EEC) classify evacuation chairs and sledges as Class 1 Medical Devices, alongside wheelchairs, hospital beds, etc. As such they fall under the requirements of the Provision and Use of Work Equipment Regulations 1998 (PUWER).
This means there is a legal obligation on equipment providers to ensure adequate staff training, as well as servicing of the equipment, to ensure that the equipment can be operated safely during emergency situations. The maintenance regime and requirements are determined by the equipment manufacturer under the Medical Devices Directive with servicing generally undertaken by a competent person every 12 months.
Related Courses
Organisations with evacuation sledges, ski-sheets, or combined chair-and-sledge provisions should also consider our Evacuation Sledge Training and Combined Chair & Sledge Training courses.
For organisations looking to build an in-house training capability, our Evacuation Chair Train the Trainer course covers six different chair models and equips your internal trainer with the breadth of knowledge needed to deliver training, update PEEPs, and conduct equipment risk assessments across your estate.
Your Booking Makes a Difference
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Enquire about scheduled dates or private booking | Request a quote | Call us: 01565 746555
Pre-requisites:
Personnel:
- No prior experience or evacuation chair training is required for this course.
- A reasonable level of physical fitness & strength is required to use the chairs safely (despite what some manufacturers claim!).
- Those with back or shoulder problems, mobility issues or of a nervous disposition will find this course challenging & we don’t recommend they undertake the course.
- Please ensure that you wear flat shoes (not high-heels, etc) on the day of the course. See our Joining Instructions for more information.
- Evacuation chair operators of a petite stature (under approx 5’5″/165cm) and therefore typically body mass and strength, tend to ensure a swift delivery of the evacuee to the bottom of the stairs and as such may prefer to be certified as an evacuation chair assistant rather than operator.
Evacuation Chairs:
- When courses run at your venue, we highly recommend that we use your evacuation equipment where possible. This provides staff with hands-on knowledge of (and confidence in) the available equipment.
- Please note that evacuation chairs must be serviced every 12 months. If your chair(s) haven’t, we won’t be able to use your chairs during the course.
- If you don’t have a chair available for use, we can bring a popular model of evacuation chair for use during the course. If you wish to use our evacuation chair, please ensure that you advise us when arranging your course booking.
Candidates:
- All scheduled/open courses have a minimum and maximum number of candidates that we can take on a course.
- Minimum: We need a minimum of 3 candidates booked on an open/scheduled course for the course to run. Click here for more details.
- Maximum: To ensure your safety at the top of the stairs, we can only take a maximum of 12 candidates per course.
- Should you have more than 12 candidates for the course, please contact us to discuss private courses.
Geographical coverage:
- This evacuation chair training is available to candidates across the UK. We can deliver it outside the UK but the protocols that we teach to meet current UK guidelines.
Venue:
- Scheduled/Open Courses:
- These run at our training centre in Knutsford, Cheshire.
- Private Courses:
- Why not arrange to have a private courses run at your workplace? Simply fill in our quote request form and we will get back to you with a personalised quotation.
- We can run this course for you at your premises anywhere in the country with a maximum of 12 people per course. Naturally you’ll also need to have a suitable staircase at your premises that we can use during the course.
- While we will bring our own training chairs, we do request that you make one of your evacuation chair available on your course. This is to ensure that your colleagues are familiar with how they operate.








Terry –
Chris delivered a really good training event
ChrisGarland –
Hi Terry,
Thank you. It was a pleasure working with you & I hope the knowledge that you gained about the evacuation chair comes in handy (not that you want to be using it!)
Best regards
Chris
ChrisGarland –
Recent reviews collected directly after the course:
⭐⭐⭐⭐ – “A useful, practical refresher”
⭐⭐⭐⭐⭐ – “[no comments left]”
⭐⭐⭐⭐⭐ – “Informative, with a good balance of practical & theory”
⭐⭐⭐⭐⭐ – “Brilliant! I thought everything was great. Very informative.”
⭐⭐⭐⭐⭐ – “[no comments left]”
⭐⭐⭐⭐⭐ – “Excellent course”
Nikki Tregay –
Staff were really impressed with the training and the additional advice that was provided. They training and service we received was above and beyond what we expected.
ChrisGarland –
Thank you for your kind review, Nikki. I look forward to working with you & your colleagues again in the near future.
Best regards
Chris
ChrisGarland –
Recent comments:
⭐⭐⭐⭐⭐ – “The practical hands on training was brilliant, and having the disability awareness and etiquette training was really helpful as well.”
⭐⭐⭐⭐⭐ – “Being able to get real-life practice for an emergency situation using both the 30kg manakin and having a colleague in the chair was brilliant.”
⭐⭐⭐⭐⭐ – “The best part was being able to use the evac chair with a person in it, giving us real life experience. Much better than our last training.”
ChrisGarland –
Recent Comments:
⭐⭐⭐⭐⭐ – Mr McFarlane
⭐⭐⭐⭐⭐ – Miss Jordan
⭐⭐⭐⭐⭐ – Mr Smalley
⭐⭐⭐⭐⭐ – Mrs Dyson
⭐⭐⭐⭐⭐ – “Helpful & informative. The practical work was very helpful.” – Miss Twissell
⭐⭐⭐⭐⭐ – “An informative course” – Mr Duncalf
⭐⭐⭐⭐⭐ – “Very informative” – Mr Harrison
⭐⭐⭐⭐⭐ – “All about heat and fire” – Mr Collier
⭐⭐⭐⭐⭐ – “Very helpful. Useful information. Thank you!” – Miss Gooderson
⭐⭐⭐⭐⭐ – “Would recommend” – Mr Grimley