Emergency First Aid at Work (face2face)

(6 customer reviews)

Save around 30% compared to equivalent St John Ambulance or Red Cross Courses!

If you’re looking to get someone qualified as a workplace first aider, this is the course that most businesses choose. At just 1 day in duration, you can gain your certificate in Emergency First Aid at Work. Perfect for all low risk work environments, such as an offices, shop, etc.

This course is 100% classroom based & certified either by an Ofqual regulated Awarding Organisation, or by Chris Garland Training. If you’d prefer to undertake the course as a blended learning course (1/3rd online, 2/3rd classroom) certified either by an Ofqual regulated Awarding Organisation, or by Chris Garland Training, click here.

The choice is yours!

Not sure if this course is right for you? Read our FAQ page.



Emergency First Aid at Work (face2face)

Employers have legal duties towards their colleagues when it comes to first aid. Our Emergency First Aid at Work course, run as a face to face course, provides you with the knowledge & skills required to be a workplace first aider in a low risk environment, such as an office, shop, etc. Gaining this qualification indicates that you can be relied upon, by your employers, to undertake the role of emergency first aider in the workplace, as outlined in the Health & Safety (First Aid) Regulations 1981. This video explains more about the course:


Course syllabus includes:

  • Understanding the role of the first-aider, including reference to:
    • the importance of preventing cross infection
    • the need for recording incidents and actions
    • use of available equipment
  • How to assess an emergency situation in order to act safely, promptly and effectively
  • Recognise & administer first aid to a casualty who is/has;
    • unresponsive & breathing normally
    • unresponsive & not breathing normally
    • choking
    • wounded and bleeding
    • small cuts, grazes and bruises
    • small splinters
    • minor burns and scalds
    • having a seizure
    • suffering medical shock


There are two options available for this course. Ultimately there is no difference in the validity of either, but some people prefer to choose one other the other. You will see the same presentation, be assessed on the same practical skills & to the same degree, but sit different multiple choice exam papers at the end of the course.

  • Certified by Chris Garland Training:
    • This is the default option.
    • PDF format certificates are issued as standard, but paper certificates can be requested as well.
    • Your certificate is valid for 3 years.
  • Certified by the Ofqual Regulated Awarding Organisation:
    • If you’d prefer this option, please select this option when making your booking.
    • Paper certificate & credit card sized plastic certificates are issued.
    • Your certificate is valid for 3 years.

Course duration:

  • The HSE state that for the course to be valid, your course must be a minimum of 6 hours in duration. This includes the time allowed for the assessments and exam, but does not include for any coffee breaks.
  • Generally we run these courses from 9.30am until 5pm.


  • Whether certified by Chris Garland Training or the Ofqual Regulated Awarding Organisation that we use, the assessments are the basically the same. Each candidate undertakes a multiple-choice question paper & practical assessment.
  • Multiple-Choice Question paper:
    • You need to score a minimum of 70% correct answers to achieve a pass.
  • Practical observation:
    • You’ll need to demonstrate giving first aid as you would in an emergency situation, such as providing CPR on the floor. You need to score 100% to achieve a pass.


  • You’ll need to be able to demonstrate first aid procedures as you would in a real activity environment. This includes providing CPR to a casualty who is on the floor. So you must be physically capable of doing this to pass the course.
  • We recommend that you have a reasonable understanding of English & maths (e.g. GCSE grade C/Level 2) before undertaking this course. This is not mandatory – please contact us to discuss any reasonable adjustments to accommodate your needs.
  • The course is suitable for anyone over 16 looking to undertake the responsibilities associated with being a nominated first aider. The course can also be undertaken by candidates between 14 & 16 years old, but they shouldn’t be relied upon by employers to be a sole, nominated first aider.


  • All classroom courses have a minimum and maximum number of candidates that we can take on a course.
    • Minimum: We need a minimum of 4 candidates on an open/scheduled course for the course to run. Click here for more details.
    • Maximum: We are limited by the Health & Safety Executive, and (where applicable) by the Awarding Organisation, to a maximum of 12 candidates per instructor.
  • Should you have more than 12 candidates to be trained, please contact us to discuss your training needs.

Geographical coverage:

  • The Emergency first aid at work qualification is available to candidates in England, Wales and Northern Ireland.
  • The qualification can be delivered in other countries however candidates should be aware that the content was developed in accordance with current UK practice, protocols & guidance.


  • Scheduled courses run at our training centre in Knutsford, Cheshire. Visit our Joining Instructions page to read about what you will need to bring/wear, etc.
  • Why not arrange to have a private face to face course run at your workplace? Simply fill in our quote builder tool to request a quotation.

Joining instructions:

Private courses:

  • To arrange a private course for yourself or your colleagues, please fill in our Quote Builder tool.


Course Dates

Private Course Booking, Jan 20th (9.30am), Mar 3rd (9.30am), Apr 14th (9.30am), Register your interest

6 reviews for Emergency First Aid at Work (face2face)

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  1. Sally B. (verified owner)

    Verified reviewVerified review - view originalExternal link

    Kept my interest and attention, explained aspects clearly and concisely. Made the learning enjoyable too. Thank you.

    1 out of 1 people found this helpful. Was this review helpful to you?
  2. Michele J. (verified owner)

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    Fantastic training day, just what we needed, carried out in a professional way.

    1 out of 1 people found this helpful. Was this review helpful to you?
  3. ChrisGarland (store manager)

    Recent comments:
    ⭐⭐⭐⭐⭐ – “Brilliant! Excellent instructor & very knowledgeable.”
    ⭐⭐⭐⭐⭐ – “What a great course!”
    ⭐⭐⭐⭐⭐ – “Chris was great a getting relevant information across & kept it fun and interesting. I found the course really interesting, learning new things that I hadn’t learnt on previous courses.”
    ⭐⭐⭐⭐⭐ – “I thoroughly enjoyed it. It was fun an informative.”

    0 out of 1 people found this helpful. Was this review helpful to you?
  4. ChrisGarland (store manager)

    Recent comments:
    ⭐⭐⭐⭐⭐ – “Good fun & interactive meaning that it was easy to learn & remember.”
    ⭐⭐⭐⭐⭐ – “Informative & important.”

    Was this review helpful to you?
  5. ChrisGarland (store manager)

    Recent comments:
    ⭐⭐⭐⭐⭐ – “A very well delivered course that was very informative and necessary.”
    ⭐⭐⭐⭐⭐ – “Really enjoyed the course. Learnt a lot more than on my previous course run by the FA. Definitely worth attending.”
    ⭐⭐⭐⭐⭐ – “Enough space for all the practical elements with many topic covered in depth. The pace of training was steady with plenty of time spent on all areas of the course. The real life examples really assisted. The course is ideal for first timers in small work environments.”
    ⭐⭐⭐⭐⭐ – “Very helpful indeed!.”
    ⭐⭐⭐⭐⭐ – “The course was very informative being practical & easy to follow and understand. The instructor was very easy going & knowledgable.”

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  6. Zoe Tomlinson (verified owner)

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    We have some really experienced people already, but they learnt lots of new things with Chris.

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    • ChrisGarland (store manager)

      Just goes to show that you can never know everything and that’s why I do so much CPD – to be able to give my clients the very best courses available. 🙂
      I look forward to working with you again soon.

  7. Julie Fernihough (verified owner)

    Verified reviewVerified review - view originalExternal link

    Students commented on how thorough the course was whilst still being interesting and enjoyable

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    • ChrisGarland (store manager)

      Thank you for the lovely review Julie.

  8. Claire B. (verified owner)

    Verified reviewVerified review - view originalExternal link

    Enjoyable course with a knowledgeable and engaging tutor. Would recommend highly and we shall certainly be returning for our refresher courses.

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    • ChrisGarland (store manager)

      Thank you Claire. I look forward to seeing you all on your next courses.
      Best regards

  9. ChrisGarland (store manager)

    Recent reviews collected directly after the course:
    ⭐⭐⭐⭐⭐ – “Very informative. Great training, thank you”
    ⭐⭐⭐⭐⭐ – “Very informative”
    ⭐⭐⭐⭐ – “Good course to take to have first aid knowledge”
    ⭐⭐⭐⭐⭐ – “Very informative”
    ⭐⭐⭐⭐⭐ – “A must do course that everyone should do”
    ⭐⭐⭐⭐⭐ – “Excellent. A knowledgeable and friendly trainer, making the course easy to understand”
    ⭐⭐⭐⭐⭐ – “Great”
    ⭐⭐⭐⭐⭐ – “Very informative & used language that was easy to understand”
    ⭐⭐⭐⭐⭐ (No additional comment left)
    ⭐⭐⭐⭐ – “Good!”
    ⭐⭐⭐⭐⭐ – “Excellent course that we we’re very happy with”
    ⭐⭐⭐⭐ (No additional comment left)

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  10. Ian Frost (verified owner)

    Verified reviewVerified review - view originalExternal link

    Excellent course for 12 budding first aiders. Very well delivered and was both enjoyable and informative. Perfect for our business requirements, thank you.

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    • ChrisGarland (store manager)

      Hi Ian,
      Thanks for your kind review. Having reviews like this really does make the difference. Thank you. I look forward to working with you all again in the near future.
      Best regards

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Here are just some of the reasons to buy from Chris Garland Training

• Established 2012
• Trusted and recommended by training providers, nationwide.
• Consistently receiving 5 star reviews from our clients.
• Courses backed by Ofqual Regulated Awarding Organisations.
• Professionally qualified instructors, with Enhanced DBS Certificates.
• Credit/debit card, BACS and Purchase Order payments accepted.
• A nationwide client base, including:
— Multi-National companies,
— Mining, Surveying, Construction & Maintenance companies,
— Universities, Colleges, School Academies & Childcare providers,
— Secure and Referral Schools,
— Local Authorities,
— Wildlife Trusts,
— Tree Surgeons,
— Food manufacturers, Restaurants & Chefs,
— Sports Clubs including Golf, Rugby, Netball & Judo,
— Climbing Centres,
— Dentists, Physiotherapists, Podiatrists,
— Other training companies,
— And many, many more!

You will be in good company!