Accessibility

At Chris Garland Training, we are deeply committed to ensuring our website and services are accessible to everyone, regardless of ability or the technology they use. As a multi-award winning ethical training partner, we believe that everyone should have equal access to knowledge, personal growth, and business success, aligning with our core values of justice, equality, diversity, and inclusion.

Our Commitment to Accessibility

We strive to meet and exceed accessibility standards by following best practices and adhering to relevant legislation. Our commitment is guided by:

The Equality Act 2010: This act requires organisations to make ‘reasonable adjustments’ to ensure that people with disabilities are not discriminated against and have equal access to services, which includes digital content and websites.
Web Content Accessibility Guidelines (WCAG) 2.2 AA: We aim to conform to the internationally recognised WCAG 2.2 AA standard. These guidelines, developed by the World Wide Web Consortium (W3C), provide a comprehensive framework for web accessibility, focusing on four key principles:
- Perceivable: Information and user interface components are presented in ways users can perceive.
- Operable: User interface components and navigation are operable.
- Understandable: Information and the operation of the user interface are understandable.
- Robust: Content is robust enough that it can be interpreted reliably by a wide range of user agents, including assistive technologies.
Disability Confident Committed Employer: We are proud to be a Disability Confident Committed employer, demonstrating our dedication to ensuring disabled people have the opportunities to fulfil their potential and contribute fully to our workplace and services.

Hidden Disabilities Sunflower

We are proud to announce that Chris Garland Training is supporting the Hidden Disabilities Sunflower. By joining this global network, we pledge to create a supportive and inclusive environment for individuals with non-visible disabilities. For example people who may need additional assistance, understanding, or more time.

Our commitment to the Sunflower Pledge means we will:

Train our workforce: We aim to train at least 80% of our current and future employees. This training will help them to:
- understand what the Sunflower symbol means,
- what non-visible disabilities are, and,
- how to approach and support individuals wearing the Sunflower.
Promote awareness: We will increase awareness of our Sunflower-friendly approach by sharing information on our website’s accessibility page. We’ve also included our venue on the Sunflower location map. We will also use our communication platforms to educate our team and customers about different non-visible disabilities, conditions, and chronic illnesses, helping to build understanding.
Create an inclusive environment: We aim to create an inclusive environment where everyone feels welcome, and people with non-visible disabilities feel respected, valued, and supported.

You can learn more about the Hidden Disabilities Sunflower on their official website: Hidden Disabilities Sunflower.

Our Commitment to LGBTQI+ Inclusion and a Safe Workplace

At Chris Garland Training, we are dedicated to fostering a safe, respectful, and genuinely inclusive environment for everyone. We believe that a diverse and welcoming space enriches the learning experience for all.

This commitment extends to ensuring a workplace free from harassment and discrimination for all individuals, including those who identify as LGBTQI+. We want every learner and team member to feel valued, respected, and safe.

In line with our legal duties, including those under the Equality Act 2010, we take all reasonable steps to prevent sexual harassment in the workplace. This preventative approach is integral to our broader commitment to a secure and supportive environment for all. Discrimination based on sexual orientation, gender identity, gender expression, or any other protected characteristic has no place here.

Our commitment involves:

Zero Tolerance for Discrimination and Harassment: We actively uphold policies of non-discrimination and zero tolerance for harassment, ensuring that all interactions, training programs, and facilities are free from prejudice and welcoming to all.
Inclusive Environment: We continuously work to ensure our learning environments and all company interactions are supportive and affirmative for all individuals, including those within the LGBTQI+ community.
Staff Awareness and Training: Our team receives ongoing training to foster understanding and awareness of diversity and inclusion issues, including preventing harassment, ensuring they can provide respectful and sensitive support to all learners.

We are committed to continuous improvement in these areas and welcome feedback from all individuals to help us further enhance our inclusive and safe practices. You can find more information about employer responsibilities regarding sexual harassment prevention on the GOV.UK website.

Our Ongoing Efforts

We are continuously working to improve the accessibility of our website and training services. This includes:

Regular accessibility audits and testing.
Providing alternative text for images.
Ensuring full keyboard navigation.
Using clear and consistent language.
Providing captions and transcripts for multimedia content where applicable.
Making reasonable adjustments for candidates undertaking training course assessments. Read more about this policy here.

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us. Your input is invaluable in helping us create a more inclusive experience for all.