Level 2 Award in Preventing Violence in the Workplace
Workplace violence has become a serious issue for employers throughout the U.K. Recently, the Court of Appeal has affirmed that, where an employee inflicts violence on another employee or third party, the vicarious liability of the employer for the employee’s violent act will depend on the closeness of the violent act to the employee’s employment. Equally, the Health and Safety at Work Etc Act 1974 states that “It shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees.”
This qualification does not involve any contact with aggressors and is therefore aimed at those that may need to deal with aggressive individuals, but are unlikely to face violence as a significant risk. The qualification is not suitable for those that are likely to have to break away or physically intervene with violent individuals.
Course syllabus includes:
- You will be able to outline the legal aspects related to work related violence.
- Defining the term “violence at work”.
- Outlining the legal requirements related to preventing work related violence.
- Identifying common occupations that are at greater risk of work related violence.
- Outlining why incidents of work related violence need to be recorded.
- You’ll be able to state common risk and control factors related to workplace violence.
- Outlining ways to reduce the risk of violence occurring, including controls in relation to:
- Work environment
- Workplace procedures
- Security systems
- Networking with other businesses
- Being able to recognise and manage incidents of aggression and abusive behaviour.
- List reasons why someone may become aggressive or abusive.
- Describe how to recognise when someone is becoming aggressive.
- Explain how to manage a confrontational situation using interpersonal skills.
- Outline the actions that should be taken by employees, after a confrontational or abusive situation.
- Face to Face training (maximum of 12 learners to 1 instructor).
- QNUK Level 2 Award in Preventing Violence in the Workplace (RQF)
- This course is fully accredited by Ofqual & your certificate, which is valid for 3 years, will be issued by an Ofqual Regulated Awarding Organisation. You will receive an A4 sized paper certificate.
- 6 guided learning hours, plus breaks.
- Approximately 09:30-16:30hrs. Please note the exact times for your course booking.
- Multiple choice assessment at the end of the course.
- It’s recommended that you have a minimum of GCSE grade D-G/Level 1 literacy and numeracy (or equivalent) before undertaking this course. This is not mandatory – please contact us to discuss any reasonable adjustments to accommodate your needs.
- Learners should be at least 16 years old in order to undertake the qualification.
- All courses have a minimum and maximum number of candidates that we can take on a course.
- Minimum: We need a minimum of 4 candidates booked on an open/scheduled course for the course to run. Click here for more details.
- Maximum: We are limited by the Health & Safety Executive, and where applicable by the Awarding Organisation, to a maximum of 12 candidates per instructor. Should you have more than 12 candidates that need to be trained, please contact us to arrange a private course, where we can arrange for a second instructor/assessor to be present to comply with this restriction.
- This qualification is available to learners in England, Wales and Northern Ireland.
- Although the content of the course has been developed in accordance with current UK practice, the course can be delivered in other countries.
- Scheduled courses run at our training centre in Knutsford, Cheshire.
- Why not arrange to have a private courses run at your workplace? Simply fill in our quote builder tool to request a quotation.
- Visit this page to read the course joining instructions.
- Where your course is not being run at our main training centre, you’ll also receive an email with additional joining instructions including the venue address.