Level 2 Award in Preventing Violence in the Workplace

Workplace violence has become a serious issue for employers throughout the U.K. This qualification is aimed at those that may need to deal with aggressive individuals, but are unlikely to face violence as a significant risk.

Not sure if this course is right for you? Read our FAQ page which we’ve written to help you decide which course is right for you.




Level 2 Award in Preventing Violence in the Workplace

Workplace violence has become a serious issue for employers throughout the U.K. Recently, the Court of Appeal has affirmed that, where an employee inflicts violence on another employee or third party, the vicarious liability of the employer for the employee’s violent act will depend on the closeness of the violent act to the employee’s employment. Equally, the Health and Safety at Work Etc Act 1974 states that “It shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees.”

View the latest violence in the workplace stats here.

This qualification does not involve any contact with aggressors and is therefore aimed at those that may need to deal with aggressive individuals, but are unlikely to face violence as a significant risk. The qualification is not suitable for those that are likely to have to break away or physically intervene with violent individuals.

Image of two people shaking hands in a meeting room with other standing in the background
Conflict Resolution


Course syllabus includes:

  • You will be able to outline the legal aspects related to work related violence.
  • Defining the term “violence at work”.
  • Outlining the legal requirements related to preventing work related violence.
  • Identifying common occupations that are at greater risk of work related violence.
  • Outlining why incidents of work related violence need to be recorded.
  • You’ll be able to state common risk and control factors related to workplace violence.
  • Outlining ways to reduce the risk of violence occurring, including controls in relation to:
    • Work environment
    • Workplace procedures
    • Security systems
    • Training
    • Networking with other businesses
  • Being able to recognise and manage incidents of aggression and abusive behaviour.
  • List reasons why someone may become aggressive or abusive.
  • Describe how to recognise when someone is becoming aggressive.
  • Explain how to manage a confrontational situation using interpersonal skills.
  • Outline the actions that should be taken by employees, after a confrontational or abusive situation.

Course Type:

  • Face to Face training (maximum of 12 learners to 1 instructor).


  • QNUK Level 2 Award in Preventing Violence in the Workplace (RQF)
  • This course is fully accredited by Ofqual & your certificate, which is valid for 3 years, will be issued by an Ofqual Regulated Awarding Organisation. You will receive an A4 sized paper certificate.

Course duration:

  • 6 guided learning hours, plus breaks.


  • Approximately 09:30-16:30hrs. Please note the exact times for your course booking.


  • Multiple choice assessment at the end of the course.


  • It’s recommended that you have a minimum of GCSE grade D-G/Level 1 literacy and numeracy (or equivalent) before undertaking this course. This is not mandatory – please contact us to discuss any reasonable adjustments to accommodate your needs.
  • Learners should be at least 16 years old in order to undertake the qualification.


  • All courses have a minimum and maximum number of candidates that we can take on a course.
    • Minimum: We need a minimum of 4 candidates booked on an open/scheduled course for the course to run. Click here for more details.
    • Maximum: We are limited by the Health & Safety Executive, and where applicable by the Awarding Organisation, to a maximum of 12 candidates per instructor. Should you have more than 12 candidates that need to be trained, please contact us to arrange a private course, where we can arrange for a second instructor/assessor to be present to comply with this restriction.

Geographical coverage:

  • This qualification is available to learners in England, Wales and Northern Ireland.
  • Although the content of the course has been developed in accordance with current UK practice, the course can be delivered in other countries.


  • Scheduled courses run at our training centre in Knutsford, Cheshire.
  • Why not arrange to have a private courses run at your workplace? Simply fill in our quote builder tool to request a quotation.

Joining instructions:


There are no reviews yet.

Be the first to review “Level 2 Award in Preventing Violence in the Workplace”

Here are just some of the reasons to buy from Chris Garland Training

• Established 2012
• Trusted and recommended by training providers, nationwide.
• Consistently receiving 5 star reviews from our clients.
• Courses backed by Ofqual Regulated Awarding Organisations.
• Professionally qualified instructors, with Enhanced DBS Certificates.
• Credit/debit card, BACS and Purchase Order payments accepted.
• A nationwide client base, including:
— Multi-National companies,
— Mining, Surveying, Construction & Maintenance companies,
— Universities, Colleges, School Academies & Childcare providers,
— Secure and Referral Schools,
— Local Authorities,
— Wildlife Trusts,
— Tree Surgeons,
— Food manufacturers, Restaurants & Chefs,
— Sports Clubs including Golf, Rugby, Netball & Judo,
— Climbing Centres,
— Dentists, Physiotherapists, Podiatrists,
— Other training companies,
— And many, many more!

You will be in good company!