Introduction to Emotional Intelligence (e-learning)

£42.99

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways.

Introduction to Emotional Intelligence

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries. The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their
leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification. For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.

Course syllabus includes:

  • What is Emotional Intelligence?
  • Understanding and recognising emotions
  • Emotional Intelligence at work
  • Tips for dealing with emotions at work

Certificate:

  • PDF format certificates are issued as standard, as soon as you complete the course.

Course duration:

  • The course includes around 50 minutes of video lead learning.

Test:

  • This Introduction to Emotional Intelligence course is tested online & you’ll need to gain a minimum of 70% in each of the modules to pass.
  • You will undertake a multiple choice exam at the end of the course with short tests throughout to help cement your learning.

Pre-requisites:

  • We recommend that you have a reasonable understanding of English & maths (e.g. GCSE grade D/Level 1) before undertaking this course.

Candidates:

  • Purchase a place for yourself, or purchase a bundle for your colleagues.

Geographical coverage:

  • The Introduction to Emotional Intelligence course is available to candidates in the UK.
  • The course can be delivered in other countries however candidates should be aware that the content was developed in accordance with current UK practice, protocols & guidance.

Venue:

  • The Introduction to Emotional Intelligence course can be run on any electronic device, but we recommend that a laptop/desktop is used to ensure that you can see the screen clearly.

Joining instructions:

Introduction to Emotional Intelligence (e-learning)

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Introduction to Emotional Intelligence (e-learning)

Why choose us?

Here are a few reasons why you should choose Chris Garland Training as your training partner.

Authority

• Established 2012
• Trusted and recommended by training providers, nationwide.
• Consistently receiving 5 star reviews from our clients.
• Bespoke courses backed & certified by The CPD Group.
• Courses certified by Ofqual Regulated Awarding Organisations.

Environmentally and socially responsible

• Our charity of the year 2022 is the North West air Ambulance Charity. Part of your course fee will be donated and you can add to this when purchasing your course place.
• Additionally, for every course place booked, we pay for a tree to be planted in some of the worlds most deforested areas and an area of kelp to be planted and managed.
• Our planting partners are Just One Tree. They also run educational programmes for those involved in the planting, thereby sharing and promoting knowledge and ownership of the newly planted forests.
• You can read more about this and our other environmental strategies on our Environmental Responsibility page.

Your safety

• Professionally qualified instructors, with Enhanced DBS Certificates.
• Internal & External Quality Assurance of courses.
• HTTPS Secure website.
PCI DSS compliant payment system.
• Credit/debit card, BACS and Purchase Order payments accepted.

Our clients

• We’re proud to have a nationwide client base, including:
— Multi-National & FTSE100 companies,
— Local Authorities & Wildlife Trusts,
— Universities, Colleges, School Academies & Childcare providers,
— Schools & adult education providers; including Independent, Local Authority, Referral & Secure units,
— Food manufacturers, Restaurants & Chefs,
— Mining, Surveying, Construction & Maintenance companies,
— Sports Clubs; including Golf, Rugby, Netball, Judo, Canoeing, Hiking & Climbing Centres,
— Hospitals, Dentists, Physiotherapists, Podiatrists,
— Tree Surgeons,
— Other training providers,
— And many, many more!


Introduction to Emotional Intelligence (e-learning)

Request a quote for a private course booking

We’re more than happy to run a private course for you at either our training centre or at your venue. Simply fill in this form and we’ll get back to you soon;


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• Some businesses and national governing bodies require that course certificates be issued by an Ofqual Regulated Awarding Organisation.
• We offer self-certified & Ofqual Accredited courses; the main difference in certification being third party cost. Ofqual Regulated Awarding Organisation certification is currently priced at an additional £12.50pp.
• Some of our courses are bespoke to Chris Garland Training. As such they cannot be certified by an Ofqual Regulated Awarding Organisation. Where this is the case, you will be informed of this in your quotation.

About You:

Venue Choice:

This will be accounted for in your quotation.
Please provide us with information about the zone/area that your venue is located within? Any charges likely to be incurred by our trainer will be built into your quote.
If no parking is available, please provide more information in the ADDITIONAL INFORMATION field below.
Rooms should be suitably lit, with adequate heating & ventilation. There should be a sufficient number of chairs for each candidate and the instructor.
If not available, please provide more information in the ADDITIONAL INFORMATION field below.
Welfare facilities include accessible toilets, tea & coffee making facilities, smoking areas, etc.
If not available, please provide more information in the ADDITIONAL INFORMATION field below.

Candidates:

The instructor to candidate ratio is typically 1:12, with some courses being restricted to 1:8 or even 1:6. If you have more than 12 to be trained, please provide more information in the ADDITIONAL INFORMATION field below.

Dates & Times:

If you have a preferred date & time for this course (for example to fit in with staff shift patterns) please let us know.
Please choose the nearest to your required hours.
Where your time requirements don't match the categories exactly, please let us know in the Additional Information at the end of the form.

Additional Information:

e.g: CPD, Renewal, Identified failing, Workplace incident, etc.


Introduction to Emotional Intelligence (e-learning)

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Introduction to Emotional Intelligence (e-learning)

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